Look at Moi! Look at Moi!

One of my favourite TV shows is Kath and Kim. Not only was it such a cleverly written show but I loved the classic quotes which have became part of the Australian vocabulary. Who can forget, “Noice, different, unusual”, “I can feel it in my waters,” and “now I’ve got one word to say to…

We miss you, please come back

As I mentioned in a previous blog, most gyms focus on acquiring new members but retention must be one of your main objectives for any fitness business. Firstly, let’s define retention – simply put this is how long a member pays you before they cancel their membership. Increasing your average retention rate by only one…